{"product_id":"fa_04-22-25_pha_20000a55","title":"How to Disagree Without Being Disagreeable: Getting Your Point Across With the Gentle Art of Verbal Self-Defense","description":"\u003cp\u003eAs bestselling author Suzette Haden Elgin proves, you don't have to live your life on red alert. With her Gentle Art of Verbal Self-Defense techniques, you'll be able to respond clearly to hostile comments from others--or deliver necessary negative messages of your own--without sacrificing your dignity or principles. You'll learn to:\u003cbr\u003e\n* Keep domestic disagreements from escalating\u003cbr\u003e\n* Deliver criticism to coworkers, employers, or employees\u003cbr\u003e\n* Handle aggressive, negative comments about race, politics, or religion\u003cbr\u003e\n* Provide discipline without increasing hostility\u003cbr\u003e\n* Use language that reduces tension and creates rapport in every situation, ISBN13: 9780471157052 ISBN10: 0471157058 Material Type: paperback\u003c\/p\u003e","brand":"CheapBookDepot","offers":[{"title":"Default Title","offer_id":46124879839395,"sku":"FA_04-22-25_PHA_20000A55","price":17.44,"currency_code":"USD","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0607\/9227\/5107\/files\/51fqqjQf-YL.jpg?v=1754829709","url":"https:\/\/usedbookdepot.com\/products\/fa_04-22-25_pha_20000a55","provider":"Used Book Depot","version":"1.0","type":"link"}