{"title":"Total Quality Management","description":null,"products":[{"product_id":"fastcycletime-howtoalignpurpose-strategy-andstructureforspeed","title":"Fast Cycle Time: How to Align Purpose, Strategy, and Structure for Speed","description":"\u003cp\u003eToday, tens of thousands of companies are struggling to become \"time-based\" competitors, inspired by such corporations as Motorola, General Electric, Citicorp, and a myriad of others who have cut production time in half—or more. But until now, the literature has focused on the theory and philosophy of fast cycle time, rather than the tools and techniques for implementing it. Here, for the first time, Christopher Meyer, an internationally recognized expert in cycle time reduction, presents a step-by-step blueprint for transforming traditional companies into fast cycle competitors. Meyer argues that fast cycle time is achieved not by working faster, but by aligning the organization's purpose, strategy and structure. He demonstrates how the product development cycle must become a learning laboratory in which the four continuous elements \"Design, Fabricate, Assemble, and Test\" are analyzed with the intent to improve strategy in the next business cycle. Analyzing strategy and core processes enables management to detect and correct problems earlier, and leverage knowledge for improved innovation and increased value for customers. Employing an ongoing case study, Core Products, Inc., throughout the text, Meyer shows how to redesign the organization for manufacturability and assembly, how to implement multifunctional teams that work, how to analyze and map critical cycle time interdependencies such as \"co-location,\" and how to measure the impact of cycle time on business performance. Meyer's practical approach provides a simple methodology for organizations to deliver products to customers rapidly, accurately, and reliably. \"Chris Meyer interrelates many pieces that we have all read about in different places into a coherent guide to making it happen. Ironically, as Meyer shows, implementing fast cycle time means almost the opposite of what most American managers are inclined to do...Many years of practical experience have shown Meyer and his colleagues the wisdom of a paradox—that to speed up you often have to slow down.\" —From the Foreword by Peter M. Senge, ISBN13: 9780029211816 ISBN10: 0029211816 Material Type: hardcover\u003c\/p\u003e","brand":"CheapBookDepot","offers":[{"title":"Default Title","offer_id":46107838185635,"sku":"TN_STR_UBD_H0000Z5W","price":7.99,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0607\/9227\/5107\/files\/71aDEw-BsES.jpg?v=1754537576"},{"product_id":"juranonleadershipforquality","title":"Juran on Leadership for Quality","description":"The subject of management for quality has undergone rapid and drastic change as a result of competition in the marketplace and the vulnerability of industrialized societies that depend heavily on the quality of goods and services. In this companion volume to his acclaimed Juran on Planning for Quality, J.M. Juran provides top-level managers with the specific, field-tested methods they need to successfully lead their companies on the quest for superior quality. Managers have long recognized that the most sound response to a competitive challenge is to become more competitive. Today, informed managers also realize that quality improvement is the best source of competitive advantage. They know that return on investment in quality improvement projects is among the highest available. Yet, the means by which management can supply the leadership necessary to attain quality goals remains elusive. J.M. Juran has drawn on the experiences of thousands of chief executives in companies around the world to create a clear plan of action applicable to any industry, whether service or manufacturing. The famous \"Juran Trilogy,\" clearly presented step-by-step, shows how to apply the familiar business concepts of planning, control, and improvement to quality leadership. For each concept, Dr. Juran provides a succinct and proven series of actions. He gives criteria for selecting project-by-project improvements and mobilizing a team to carry them out. He also describes a realistic timetable of implementation and directs the formation of an ongoing quality council whose job is to launch, coordinate, and \"institutionalize\" annual quality improvement. The membership of this council, as Dr. Juran insists, must come from the ranks of senior managers; the stakes are too high for upper managers not to personally become the leaders and members of this vital council. Using real-world case examples of highly profitable quality improvements in such companies as Bethlehem Steel and Florida Power \u0026amp; Light, Dr. Juran illustrates how to guide a company into a continuing steep rate of improvement. The key, as Dr. Juran emphasizes, is that quality must be implemented from the top down. This essential handbook makes executive leadership the key to a company's quality revolution -- and to producing the real cost benefits over both the short and long run that superior quality brings., ISBN13: 9780029166826 ISBN10: 0029166829 Material Type: hardcover","brand":"CheapBookDepot","offers":[{"title":"Default Title","offer_id":46107838382243,"sku":"TN_STR_UBD_H00010R5","price":10.69,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0607\/9227\/5107\/files\/A11MXSuFNCL.jpg?v=1754537582"},{"product_id":"total-quality-management-strategies-and-techniques-proven-at-todays-most-successful-companies","title":"Total Quality Management: Strategies and Techniques Proven at Today's Most Successful Companies","description":"\u003cp\u003eContains a `best of quality' perspective which demonstrates what has worked in America's most successful companies--and why. Explores the new management model not as a business theory but as a business reality. Poses hard quality questions every manager must answer to achieve profitability and customer satisfaction. Explains how any firm can benchmark the optimum systems from quality conscious companies--in every department and division. Each of the 18 chapters provides lessons from particular programs at three businesses--one manufacturing firm, one service company and one small business., ISBN13: 9780471595380 ISBN10: 0471595381 Material Type: hardcover\u003c\/p\u003e","brand":"CheapBookDepot","offers":[{"title":"Default Title","offer_id":46124630671523,"sku":"TN_STR_UBD_H0000X11","price":31.2,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0607\/9227\/5107\/files\/51nPZJkliAL.jpg?v=1754816338"},{"product_id":"a-str_ubd_h0000r9k","title":"Business Process Improvement: The Breakthrough Strategy for Total Quality, Productivity, and Competitiveness","description":"\u003cp\u003eIt's one of the hot topics for the 1990s--how to apply quality improvement techniques originally developed for the manufacturing sector to service industries. How to Take the Lead in Business Process Management details how to do it, providing a step-by-step formula that helps companies improve quality and productivity in the support areas. Here in one comprehensive volume is all the information an organization needs to start the improvement process right away: how to determine customer needs and expectations and deliver the best service; how to establish which processes drive your business; how to create process improvement teams and train team leaders; how to eliminate bureaucracy, simplify the process, and reduce processing time; how to measure progress and provide feedback to participants; how to document the levels of improvement and certify operations and activities; and how to ensure ongoing improvement. Two special features further enahance the value of this highly practical guide: (1) a chapter of case histories, showing the results of business process improvement, and (2) an exhaustive section that guides readers in the application of problem-solving methods, value analysis and process analysis techniques, perfection analysis, work simplification programs, and more., ISBN13: 9780070267688 ISBN10: 0070267685 Material Type: hardcover\u003c\/p\u003e","brand":"CheapBookDepot","offers":[{"title":"Default Title","offer_id":46124712919203,"sku":"A-STR_UBD_H0000R9K","price":10.69,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0607\/9227\/5107\/files\/61g371ykQ9L.jpg?v=1754820400"},{"product_id":"the-deming-management-method","title":"The Deming Management Method","description":"Whether you're the owner of our own small business, a middle manager in a mid-sized company, or the CEO of a multinational, this book can show you how to improve your profits and productivity. How? By following the principles of The Deming Management Method.\nMiddle- and top-echelon managers in particular will find Dr. Deming's method provocative and controversial. He is for a total revamping of the way American managers manage. Some of his pet peeves are: managers who manage by slogans or by setting quotas, managers who don't know what their jobs are and who can't define the responsibilities of the workers under them, managers who tend to blame workers, not realizing that workers want to take pride in their work. Change, Dr. Deming beliees, starts at the top with an informed, quality-conscious management. This book includes excellent advice on how to achieve that level of management expertise in the author's analysis of Dr. Deming's famous 14 Points for Managers and his Deadly diseases of management.\nDr. Deming's management techniques are all carefully explained in this detailed, step-by-step treatment of their major points and of their practical applications to everyday business life.\nA large portion of The Deming Management Method is devoted to practical applications of the method by some of American's most innovative firms, including Honeywell, AT\u0026amp;T and Campbell's Soup., ISBN13: 9780399550003 ISBN10: 0399550003 Material Type: paperback","brand":"CheapBookDepot","offers":[{"title":"Default Title","offer_id":46124938920099,"sku":"NC-STR_UBD_H0000QIY","price":10.91,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0607\/9227\/5107\/files\/8136cU4neDL.jpg?v=1754832839"},{"product_id":"the-new-economics-for-industry-government-education-2nd-edition","title":"The New Economics for Industry, Government, Education - 2nd Edition","description":"\u003cp\u003eIn this book W. Edwards Deming details the system of transformation that underlies the 14 Points for Management presented in Out of the Crisis.\u003cbr\u003e\n\"... competition, we see now, is destructive. It would be better if everyone would work together as a system, with the aim for everybody to win. What we need is cooperation and transformation to a new style of management.\"\u003cbr\u003e\nIn this book W. Edwards Deming details the system of transformation that underlies the 14 Points for Management presented in Out of the Crisis. The system of profound knowledge, as it is called, consists of four parts: appreciation for a system, knowledge about variation, theory of knowledge, and psychology. Describing prevailing management style as a prison, Deming shows how a style based on cooperation rather than competition can help people develop joy in work and learning at the same time that it brings about long-term success in the market. Indicative of Deming's philosophy is his advice to abolish performance reviews on the job and grades in school.\u003cbr\u003e\nPreviously published by MIT-CAES, ISBN13: 9780262541169 ISBN10: 0262541165 Material Type: paperback\u003c\/p\u003e","brand":"CheapBookDepot","offers":[{"title":"Default Title","offer_id":46126578303139,"sku":"NC-STR_UBD_H0000QI2","price":13.82,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0607\/9227\/5107\/files\/71E1thBDzjL.jpg?v=1754894545"},{"product_id":"the-customer-driven-company-moving-from-talk-to-action","title":"The Customer-Driven Company: Moving from Talk to Action","description":"\u003cp\u003eRated by Fortune Magazine as one of the best management books of 1991, this instant business classic and bestseller is now recognized as the Bible of customer service., ISBN13: 9780201608137 ISBN10: 0201608138 Material Type: paperback\u003c\/p\u003e","brand":"CheapBookDepot","offers":[{"title":"Default Title","offer_id":46126588919971,"sku":"A-STR_UBD_H0000QM3","price":10.69,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0607\/9227\/5107\/files\/81tLWAElgFL.jpg?v=1754894979"}],"url":"https:\/\/usedbookdepot.com\/collections\/total-quality-management.oembed","provider":"Used Book Depot","version":"1.0","type":"link"}