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Whether youre hoping to obtain a raise from your boss, convince an insurance claim representative to reimburse your medical treatment, or persuade your spouse into spending less time watching TV and more time with you, Winning Every Time will be your guide for truly practical and helpful advice about how to make that case effectivelyand win it hands down Too often we argue conclusions without the benefit of a premise, react from anger instead of ISBN10: 0345469194 ISBN13: 9780345469199 Material Type: hardcover
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ISBN10:0345469194
ISBN13: 9780345469199
Publisher: