{"title":"Management","description":null,"products":[{"product_id":"knowledge-in-organizations-resources-for-the-knowledge-based-economy","title":"Knowledge in Organizations (Resources for the Knowledge-Based Economy","description":"\u003cp\u003eFirst Published in 1997. The second in the readers' series, Resources for the Knowledge-Based Economy, Knowledge In Organisations gives an overview of how knowledge is valued and used in organisations. It gives readers excellent grounding in how best to understand the highest valued asset they have in their organisations., ISBN13: 9780750697187 ISBN10: 0750697180 Material Type: paperback\u003c\/p\u003e","brand":"CheapBookDepot","offers":[{"title":"Default Title","offer_id":46124494422179,"sku":"AZ-STR_UBD_H0000MO3","price":15.92,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0607\/9227\/5107\/files\/41RSTOh2CYL.jpg?v=1754809234"},{"product_id":"get-weird-101-innovative-ways-to-make-your-company-a-great-place-to-work","title":"Get Weird!: 101 Innovative Ways to Make Your Company a Great Place to Work","description":"\u003cp\u003eProduct Description\u003c\/p\u003e\n\n\n\u003cp\u003eHow can companies recruit, retain, train, motivate, and reward great employees--especially in a tight labor market? How can they win new customers and boost sales? The secret is to lighten up and get a little weird! Creativity and productivity can go hand in hand, as this chock-full-of-ideas book amply shows.\u003cbr\u003e\nLike a Christmas stocking crammed with treasures, Get Weird! overflows with irresistible techniques for innovating and problem-solving. It explains how to start thinking \"outside the box,\" then presents 101 adaptable ideas, each in a reader-friendly two pages or fewer. For instance, readers will learn about:\u003c\/p\u003e \n\n\u003cp\u003e* Whaddya Know? (learning through puzzles, quizzes, and games) * Hire-Times (post-interview fun--a night-on-the-town with host employees) * Wall of Fame (display of individual successes) * Rock Me, Baby (give techies and GenXers the rock-concert tickets they crave) * Galloping Gourmets (take-home gourmet dinners for employees and their family). \u003cbr\u003e\nSlightly off-the-wall at first glance, the book is firmly rooted in solid performance theory. Managers can use it to find quick, effective, fun solutions to work challenges.\u003c\/p\u003e\n\n\n\u003cp\u003eReview\u003c\/p\u003e\n\n\n\u003cp\u003e\"This book is a funhouse of creative, inexpensive, offbeat ideas for getting the best from employees! --\u003cbr\u003e\nBizLife December 2001\u003c\/p\u003e\n\n\u003cp\u003e“Nurturing Your Company’s Inner Child: Let There Be Fun!” “the reiterated message .... ‘work and fun are not opposites.’” --\u003cbr\u003e\nNew York Times October 2001\u003c\/p\u003e\n\n\n\u003cp\u003eReview\u003c\/p\u003e\n\n\n \u003cp\u003e\"Get Weird! is the only book I've ever seen that actually has as many great ideas for creating a culture of fun and innovation as we do. If we had written a how-to book on out-of-the-box best practices for high performance, this would have been it!\"\" \u003cbr\u003e\n --Libby Sartain, SPHR, Vice President of People, Southwest Airlines and Chair of the Society for Human Resource Management \u003cbr\u003e\n \u003cbr\u003e\n \"\"This book is a perfect reflection of Putzier's creative and captivating teaching and speaking style. He has managed to compile an incredible array of unusual yet theoretically sound tips, tools, and techniques for today's managers.\"\" \u003cbr\u003e\n --Dr. Harry Faulk, Dean Emeritus, H. John Heinz III Graduate School of Public Policy and Management and founder of Executive Management Programs, Carnegie Mellon University \u003cbr\u003e\n \u003cbr\u003e\n \"Get Weird! is both powerful and easy to read at the same time. Putzier's down-to-earth style, combined with his depth of knowledge in organizational behavior, has resulted in a must-read for the next generation of managers and leaders.\"\" \u003cbr\u003e\n --Gerry Crispin, SPHR, co-author of CareerXRoads, the best-selling directory of job and resume sites on the WWW \u003cbr\u003e\n \u003cbr\u003e\n \"\"Two thumbs up! A fun read with ideas you can use immediately. John Putzier has been there and done that and offers innovation on every page. A delight and a must-have for a competitive edge in business.\"\" \u003cbr\u003e\n --Steven Solomon, Sr. Vice President and General Manager, FUJI Computer Products\"\u003c\/p\u003e \n\n\n\u003cp\u003eBook Description\u003c\/p\u003e\n\n\n \u003cp\u003e\"How can companies recruit, retain, train, motivate, and reward great employees--especially in a tight labor market? How can they win new customers and boost sales? The secret is to lighten up and get a little weird! Creativity and productivity can go hand in hand, as this chock-full-of-ideas book amply shows. \u003cbr\u003e\n \u003cbr\u003e\n Like a Christmas stocking crammed with treasures, Get Weird! overflows with irresistible techniques for innovating and problem-solving. It explains how to start thinking \"\"outside the box,\"\" then presents 101 adaptable ideas, each in a reader-friendly two pages or fewer. For instance, readers will learn about: \u003cbr\u003e\n \u003cbr\u003e\n * Whaddya Know? (learning through puzzles, quizzes, and games) \u003cbr\u003e\n * Hire-Times (post-interview fun--a night-on-the-town with host employees) \u003cbr\u003e\n * Wall of Fame (display of individual successes) \u003cbr\u003e\n * Rock Me, Baby (give techies and GenXers the rock-concert tickets they crave) \u003cbr\u003e\n * Galloping Gourmets (take-home gourmet dinners for employees and their family). \u003cbr\u003e\n \u003cbr\u003e\n Slightly off-the-wall at first glance, the book is firmly rooted in soli, ISBN13: B002YX0EFC ISBN10: B002YX0EFC Material Type: paperback\u003c\/p\u003e","brand":"CheapBookDepot","offers":[{"title":"Default Title","offer_id":46127098396835,"sku":"09-09-23_PHA_600W6B","price":30.38,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0607\/9227\/5107\/files\/415J4024Q9L.jpg?v=1754907873"},{"product_id":"time-management-for-unmanageable-people","title":"Time Management for Unmanageable People","description":"\u003cp\u003e, ISBN13: B001909VXC ISBN10: B001909VXC Material Type: paperback\u003c\/p\u003e","brand":"CheapBookDepot","offers":[{"title":"Default Title","offer_id":46127186182307,"sku":"48.00_4144636_20210911_17356","price":37.24,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0607\/9227\/5107\/files\/61sNGlIA8wL.jpg?v=1754909670"},{"product_id":"the-managerial-grid","title":"The Managerial Grid","description":"\u003cp\u003eThe Managerial Grid is a key for mobilizing human effort and for getting the maximum performance results of which people in industrial life are capable. Through its application, a manager can unleash and utilize creative energy of the kind needed to become and remain competitive in this era of innovation and change. The Managerial Grid is not merely a theory or formula - it is a tested system which has been applied in industry and which in each case has contributed significantly to increased profits. One large industrial complex attributed 30% of its profit increase directly to the Managerial Grid and its organization development work. 340 pages., ISBN13: B000QYL8MO ISBN10: B000QYL8MO Material Type: hardcover\u003c\/p\u003e","brand":"CheapBookDepot","offers":[{"title":"Default Title","offer_id":46127324758179,"sku":"RARE-FA_08-26-24_PHA_601G8C","price":60.19,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0607\/9227\/5107\/files\/91IkDGBvE5L.jpg?v=1754911074"},{"product_id":"the-10-lenses-your-guide-to-living-and-working-in-a-multicultural-world-capital-ideas-for-business-personal-development","title":"The 10 Lenses: Your Guide to Living and Working in a Multicultural World (Capital Ideas for Business \u0026 Personal Development)","description":"\u003cp\u003eThe 2000 US Census figures and studies around the globe show that we live in an increasingly multicultural world. In this ground-breaking new book, acclaimed diversity expert Mark Williams offers ten \"eye-opening\" lenses to help you, your organization, and everyone in it, understand how cultural diversity affects the way we live and work. There's the Assimilationist who believes that everyone should act like a true blue American, and the Culturalcentrist who believes that a person's race or ethnicity is central to their personal and public identity; the Meritrocratist who is sure that if you have the abilities and work hard enough you can make your dreams come true regardless of race or culture, and the Victim\/Caregiver who believes that because of bias they will never succeed. Learn more about these lenses, as well as six other lenses that Mark Williams has developed to respond to cultural diversity., ISBN13: 9781892123596 ISBN10: 1892123592 Material Type: paperback\u003c\/p\u003e","brand":"CheapBookDepot","offers":[{"title":"Default Title","offer_id":46127687008419,"sku":"P.4.1 CH_03-01-25_PHA_H000038X","price":19.3,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0607\/9227\/5107\/files\/91fG1xPMRWL.jpg?v=1754922875"},{"product_id":"lead-right-every-leaders-straight-talk-guide-to-job-success","title":"Lead Right: Every Leader's Straight Talk Guide to Job Success","description":"\u003cp\u003e\"Unlock Your Leadership Potential with Lead Right!\"\u003cbr\u003e\nHaving a leadership position doesn't automatically make you a leader—it's a distinction earned through specific behaviors and actions. \"Leader\" is not just a title; it's a descriptor that reflects your actions today and your commitment to growth tomorrow.\u003cbr\u003e\nIn Lead Right, written in a no-nonsense style, you'll find a collection of ideas and proven strategies guaranteed to help you become a more effective and respected leader. From practical tips to actionable insights, this book will empower you to do what leaders do best—lead by example and inspire greatness in others.\u003cbr\u003e\nDiscover how to: Develop the key behaviors that define true leadership. Earn the respect and trust of your team through your actions. Lead with integrity, empathy, and vision. Navigate challenges and setbacks with resilience and determination.\u003cbr\u003e\nDon't settle for just holding a leadership position—become the leader you aspire to be. Get your copy of Lead Right today and embark on your journey to leadership excellence!, ISBN13: 9781885228864 ISBN10: 1885228864 Material Type: paperback\u003c\/p\u003e","brand":"CheapBookDepot","offers":[{"title":"Default Title","offer_id":46128991076515,"sku":"MN_BOX-82_12-02-22_1.2M_6004YU","price":14.7,"currency_code":"USD","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0607\/9227\/5107\/files\/51v37fyDj5S.jpg?v=1754968034"},{"product_id":"business-beyond-the-box-applying-your-mind-for-breakthrough-results","title":"Business Beyond the Box: Applying Your Mind for Breakthrough Results","description":"\u003cp\u003eUse triangular thinking for breakthrough business\u003c\/p\u003e\n\n\u003cp\u003eBusiness Beyond the Box makes note of the self-imposed limitations each of us places on ourselves unconsciously. With a focus on applying new mindsets and achieving breakthrough results, O'Keeffe suggests working with - rather than within - boundaries. Applicable to both individuals and organizations, Business Beyond the Box will improve readers' ability to innovate., ISBN13: 9781857882131 ISBN10: 185788213X Material Type: paperback\u003c\/p\u003e","brand":"CheapBookDepot","offers":[{"title":"Default Title","offer_id":46129070801059,"sku":"FA_08-12-24_PHA_601FZ2","price":16.47,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0607\/9227\/5107\/files\/71wKFJ665rL.jpg?v=1754969123"},{"product_id":"white-collar-warrior-lessons-for-sales-professionals-from-americas-military-elite","title":"White Collar Warrior: Lessons for Sales Professionals from America's Military Elite","description":"\u003cp\u003eBecome an elite sales professional by learning proven lessons from the warriors who set the global standard for operational excellence: the American military elite.\u003c\/p\u003e\n\n\u003cp\u003eTo be the best, you must , ISBN13: 9781682615287 ISBN10: 1682615286 Material Type: hardcover\u003c\/p\u003e","brand":"CheapBookDepot","offers":[{"title":"Default Title","offer_id":46129103831203,"sku":"CH_06-05-24_ART_6016A8","price":15.62,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0607\/9227\/5107\/files\/7163_XxXuiL.jpg?v=1754970614"},{"product_id":"the-asymmetrical-leader-embrace-your-weaknesses-unleash-your-strengths","title":"The Asymmetrical Leader: Embrace Your Weaknesses. 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It's for anyone who cares a lot about influencing and impacting others in powerful and remarkable ways., ISBN13: 9781632960740 ISBN10: 1632960745 Material Type: paperback\u003c\/p\u003e","brand":"CheapBookDepot","offers":[{"title":"Default Title","offer_id":46129110253731,"sku":"12-24-22_ART_6006RU","price":36.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0607\/9227\/5107\/files\/51618tVbkWL.jpg?v=1754970948"},{"product_id":"the-everything-guide-to-starting-and-running-a-restaurant-secrets-to-a-successful-business","title":"The Everything Guide To Starting And Running A Restaurant: Secrets to a Successful Business!","description":"\u003cp\u003eThe Everything Guide to Starting and Running a Restaurant is your key to becoming a professional restaurateur! Your dream can become a reality--just follow the steps Ronald Lee lays out for you in this lively, informative handbook. From financing your business and choosing the perfect location to attracting and keeping satisfied customers, The Everything Guide to Starting and Running a Restaurant is your starting point to an exciting--and rewarding--new career!, ISBN13: 9781593374334 ISBN10: 159337433X Material Type: paperback\u003c\/p\u003e","brand":"CheapBookDepot","offers":[{"title":"Default Title","offer_id":46129168449699,"sku":"1047631261","price":26.6,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0607\/9227\/5107\/files\/61tXUkg2myL.jpg?v=1754974005"},{"product_id":"dealing-with-darwin-how-great-companies-innovate-at-every-phase-of-their-evolution","title":"Dealing with Darwin: How Great Companies Innovate at Every Phase of Their Evolution","description":"\u003cp\u003eGeoffrey Moore is one of the most respected and bestselling names in business books. In his widely quoted Crossing the Chasm, he identified and addressed the greatest challenge facing new ventures. Now he’s back with a book for established businesses that need to learn how to adapt—or suffer the slow declines into marginalized performance that have characterized so many Fortune 500 icons in recent years.\u003cbr\u003e\nDeregulation, globalization, and e-commerce are exerting unprecedented pressures on company profits. In this new economic ecosystem, companies must dramatically differentiate from their direct competitors—or risk declining performance and eventual extinction. But how do companies choose the right innovation strategy? Or overcome internal inertia that resists the kind of radical commitments needed to truly set the company’s offers apart?\u003cbr\u003e\nIllustrating his arguments with more than one hundred examples and a full-length case study based on his unprecedented access to Cisco Systems, Moore shows businesses how to meet today’s Darwinian challenges, whether they’re producing commodity products or customized services. For companies whose competitive differentiation to the marketplace is still effective, he demonstrates how innovations in execution can help boost productivity, whether a company is competing in a growth market, a mature market, or even a declining market. For companies in danger of succumbing to competitive pressures, he shows how to overcome inertia by engaging the entire corporate community in an unceasing commitment to innovate and evolve.\u003cbr\u003e\nFor any business competing in today’s eat-or-be-eaten economic jungle, this groundbreaking guide shows not only how to survive, but also thrive., ISBN13: 9781591841074 ISBN10: 1591841070 Material Type: hardcover\u003c\/p\u003e","brand":"CheapBookDepot","offers":[{"title":"Default Title","offer_id":46129176543395,"sku":"CH_07-10-24_ART_301AYQ","price":18.8,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0607\/9227\/5107\/files\/51kH5yEuo_L.jpg?v=1754974523"},{"product_id":"negotiation-harvard-business-essentials-series","title":"Negotiation (Harvard Business Essentials Series)","description":"\u003cp\u003eNegotiation--whether brokering a deal, mediating a dispute, or writing up a contract--is both a necessary and challenging aspect of business life. This guide helps managers to sharpen their skills and become more effective deal makers in any situation., ISBN13: 9781591391111 ISBN10: 1591391113 Material Type: paperback\u003c\/p\u003e","brand":"CheapBookDepot","offers":[{"title":"Default Title","offer_id":46129178050723,"sku":"MN_BOX-79_11-19-22_331K_6004JD","price":13.5,"currency_code":"USD","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0607\/9227\/5107\/files\/81FKBq9balL.jpg?v=1754974634"},{"product_id":"the-new-organizational-wealth-managing-and-measuring-knowledge-based-assets","title":"The New Organizational Wealth: Managing and Measuring Knowledge-Based Assets","description":"\u003cp\u003eNew strategies for business success based on shifting the focus from information to knowledge\u003cbr\u003e\n-- Fifty percent of the fastest-growing companies in the U.S. can be described as \"\"knowledge com, ISBN13: 9781576750148 ISBN10: 1576750140 Material Type: hardcover\u003c\/p\u003e","brand":"CheapBookDepot","offers":[{"title":"Default Title","offer_id":46129341169827,"sku":"OZ_12-26-23_UBD_600BPT","price":17.29,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0607\/9227\/5107\/files\/81w2NiKLxRL.jpg?v=1754976964"},{"product_id":"getting-to-resolution-turning-conflict-into-collaboration","title":"Getting to Resolution: Turning Conflict into Collaboration","description":"\u003cp\u003eAdversarial models for dealing with conflict waste time, money, and energy. They satisfy no one, so the conflict ends up resurfacing in a different form. Stewart Levine’s “resolutionary” alte, ISBN13: 9781576750056 ISBN10: 1576750051 Material Type: hardcover\u003c\/p\u003e","brand":"CheapBookDepot","offers":[{"title":"Default Title","offer_id":46129341235363,"sku":"24.98_KUTU 41 - agustos_9","price":26.93,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0607\/9227\/5107\/files\/81OGVykEvcL.jpg?v=1754976966"},{"product_id":"payback-reaping-the-rewards-of-innovation","title":"Payback: Reaping the Rewards of Innovation","description":"\u003cp\u003eIf you're like most people, you bet your career and company on innovation--because you must. Payback: Reaping the Rewards of Innovation offers you a new way to think about and manage innovation that will dramatically improve the odds of success.\u003c\/p\u003e\n\n\u003cp\u003eAuthors James Andrew and Harold Sirkin, senior partners in The Boston Consulting Group, describe an approach to managing innovation based on the concept of a cash curve--which tracks investment against time. They ask the questions you need to ask: How much should you invest in a new product or service? How fast should you push it to market? How quickly can you get to optimal value? How much additional investment should you pour into sustaining and building the product or service?\u003c\/p\u003e\n\n\u003cp\u003ePayback offers you practical and economically sound advice on when to pursue cash flow indirectly by first pursuing other benefits, such as brand and knowledge. It also shows you how to reshape the cash curve by using different business models--integrator, orchestrator, and licenser--each of which balances risk and reward differently.\u003c\/p\u003e\n\n\u003cp\u003eThe authors then present a short list of decisions and activities that you must make--not delegate--to achieve a high return on innovation. You won't find facile answers in Payback--but you will find valuable insights and practical guidance for mastering one of the most challenging and critical business activities: innovation., ISBN13: 9781422103135 ISBN10: 1422103137 Material Type: hardcover\u003c\/p\u003e","brand":"CheapBookDepot","offers":[{"title":"Default Title","offer_id":46129591353507,"sku":"MN_11-23-22_600EKC","price":12.78,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0607\/9227\/5107\/files\/61pPjxbKVtL.jpg?v=1754985196"},{"product_id":"qr-codes-kill-kittens-how-to-alienate-customers-dishearten-employees-and-drive-your-business-into-the-ground","title":"QR Codes Kill Kittens: How to Alienate Customers, Dishearten Employees, and Drive Your Business into the Ground","description":"\u003cp\u003eEasy to digest tips and tools on how not to run a business\u003cbr\u003e\nExperts are constantly telling us what we need to be doing to improve our businesses. Hundreds of books in the market are filled with advice from these experts. But how can you filter out all of the bad advice, misinformation, and misuse of business tools that is out there? None of us needs another list of what we should be doing. QR Codes Kill Kittens tells you what not to do. Easy to digest, easy to avoid. The book is separated into several sections, and each will include a story related to the topic in addition to tips and explanations on what not to do. Includes real-life examples along with tips and guidance on experts, human resources, marketing\/branding, networking (in person and online), public relations, and customer service Written by Scott Stratten, author of UnMarketing and the President of UnMarketing.com, a company that combines efforts in viral, social, and authentic marketing; he has appeared on Mashable.com and CNN.com, and in the Wall Street Journal, USA Today, and Fast Company\u003cbr\u003e\nIt doesn't do you any good to do a few things right and a lot of things wrong. Find out what not to do. If reading this book saves just one kitten's life, it's worth it., ISBN13: 9781118732755 ISBN10: 1118732758 Material Type: hardcover\u003c\/p\u003e","brand":"CheapBookDepot","offers":[{"title":"Default Title","offer_id":46129682645155,"sku":"05-23-23_PHA_300MVV","price":7.99,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0607\/9227\/5107\/files\/71XAK8Dr3RL.jpg?v=1754988026"},{"product_id":"good-to-great-and-the-social-sectors-a-monograph-to-accompany-good-to-great-good-to-great-3","title":"Good to Great and the Social Sectors: A Monograph to Accompany Good to Great (Good to Great, 3)","description":"\u003cp\u003eBuilding upon the concepts introduced in Good to Great, Jim Collins answers the most commonly asked questions raised by his readers in the social sectors. Using information gathered from interviews with over 100 social sector leaders, Jim Collins shows that his \"Level 5 Leader\" and other good-to-great principles can help social sector organizations make the leap to greatness., ISBN13: 9780977326402 ISBN10: 0977326403 Material Type: paperback\u003c\/p\u003e","brand":"CheapBookDepot","offers":[{"title":"Default Title","offer_id":46129772363939,"sku":"IK_03-06-24_ART_6010P0","price":9.99,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0607\/9227\/5107\/files\/51WKlcdR3YL.jpg?v=1754989044"},{"product_id":"the-capm-exam-how-to-pass-on-your-first-try-test-prep-series","title":"The CAPM Exam: How to Pass on Your First Try (Test Prep series)","description":"\u003cp\u003eDesigned for project managers looking to add the Project Management Institute’s (PMI) Certified Associate in Project Management (CAPM) certification to their resume, this guidebook presents e, ISBN13: 9780972967327 ISBN10: 097296732X Material Type: paperback\u003c\/p\u003e","brand":"CheapBookDepot","offers":[{"title":"Default Title","offer_id":46129831903395,"sku":"12-29-22_ART_6008BE","price":59.09,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0607\/9227\/5107\/files\/41HOZN-Yd8L.jpg?v=1754989379"},{"product_id":"send-flowers-to-the-living-rewards-contests-and-incentives-to-build-employee-loyalty","title":"Send Flowers to the Living! 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As digital technology makes prototyping more cost-effective, serious play will soon lie at the heart of all innovation strategies, influencing how businesses define themselves and their markets. Author Michael Schrage is one of today's most widely recognized experts on the relationship between technology and work. In Serious Play, Schrage argues that the real value in building models comes less from the help they offer with troubleshooting and problem solving than from the insights they reveal about the organization itself. Technological models can actually change us--improving the way we communicate, collaborate, learn, and innovate. With real-world examples and engaging anecdotes, Schrage shows how companies such as Disney, Microsoft, Boeing, IDEO, and DaimlerChrysler use serious play with modeling technologies to facilitate the collaborative interactions that lead to innovation. 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That's exactly what this book offers: a step-by-step guide to strategic planning. George A. Steiner, a well-known expert in the field of management, provides a concise, jargon-free handbook that avoids abstract theory and takes you straight to the \"how-to\" of planning. Whether you're designing and implementing a new plan or working with a plan that's already in operation, Strategic Planning puts the information you need at your fingertips. It takes you through every stage of the process, from idea to execution to evaluation. (And explains \"Fifty Common Pitfalls\" you'll need to know about.) You can plug your own data into the lucid charts, tables, and checklists for a valuable start on getting organized and evaluating your planning needs. And there's plenty of penetrating discussion about the questions and quandaries you're likely to meet along the way. 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