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This book provides a practical reference of tools, methods, and concepts that enable a reader to understand Lean Six Sigma concepts to improve his or her process using Kaizen events. It presents a simple reference to plan and conduct Kaizen events in service systems and office environments., ISBN13: 9781420068795 ISBN10: 1420068792 Material Type: hardcover
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ISBN10:1420068792
ISBN13: 9781420068795
Publisher:["Martin, James William"]