{"title":"Communication Skills","description":null,"products":[{"product_id":"crucialconfrontations-toolsforresolvingbrokenpromises-violatedexpectations-andbadbehavior","title":"Crucial Confrontations: Tools for Resolving Broken Promises, Violated Expectations, and Bad Behavior","description":"\u003cp\u003eThe authors of the New York Times bestseller Crucial Conversations show you how to achieve personal, team, and organizational success by healing broken promises, resolving violated expectations, and influencing good behavior.\u003cbr\u003e\nDiscover skills to resolve touchy, controversial, and complex issues at work and at home--now available in this follow-up to the internationally popular Crucial Conversations.\u003cbr\u003e\nBehind the problems that routinely plague organizations and families, you'll find individuals who are either unwilling or unable to deal with failed promises. Others have broken rules, missed deadlines, failed to live up to commitments, or just plain behaved badly--and nobody steps up to the issue. Or they do, but do a lousy job and create a whole new set of problems. Accountability suffers and new problems spring up. New research demonstrates that these disappointments aren't just irritating, they're costly--sapping organizational performance by twenty to fifty percent and accounting for up to ninety percent of divorces.\u003cbr\u003e\nCrucial Confrontations teaches skills drawn from 10,000 hours of real-life observations to increase confidence in facing issues like: An employee speaks to you in an insulting tone that crosses the line between sarcasm and insubordination. Now what? Your boss just committed you to a deadline you know you can't meet--and not-so-subtly hinted he doesn't want to hear complaints about it. Your son walks through the door sporting colorful new body art that raises your blood pressure by forty points. Speak now, pay later. An accountant wonders how to step up to a client who is violating the law. Can you spell unemployment? Family members fret over how to tell granddad that he should no longer drive his car. This is going to get ugly. A nurse worries about what to say to an abusive physician. She quickly remembers \"how things work around here\" and decides not to say anything.\u003cbr\u003e\nEveryone knows how to run for cover, or if adequately provoked, step up to these confrontations in a way that causes a real ruckus. That we have down pat. Crucial Confrontations teaches you how to deal with violated expectations in a way that solves the problem at hand, and doesn't harm the relationship--and in fact, even strengthens it.\u003cbr\u003e\nCrucial Confrontations borrows from twenty years of research involving two groups. More than 25,000 people helped the authors identify those who were most influential during crucial confrontations. They spent 10,000 hours watching these people, documented what they saw, and then trained and tested with more than 300,000 people. Second, they measured the impact of crucial confrontations improvements on organizational and team performance--the results were immediate and sustainable: twenty to fifty percent improvements in measurable performance., ISBN13: 9780071446525 ISBN10: 0071446524 Material Type: paperback\u003c\/p\u003e","brand":"CheapBookDepot","offers":[{"title":"Default Title","offer_id":46107812790435,"sku":"TN_STR_UBD_H0000ZWH","price":11.03,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0607\/9227\/5107\/files\/81h5Ay2UEtL_1ea078a1-5d6a-4b3b-a219-f5d74f963d57.jpg?v=1754536869"},{"product_id":"crucialconversations-toolsfortalkingwhenstakesarehigh-1","title":"Crucial Conversations: Tools for Talking When Stakes are High","description":"\u003cp\u003e, ISBN13: 9780071401944 ISBN10: 0071401946 Material Type: paperback\u003c\/p\u003e","brand":"CheapBookDepot","offers":[{"title":"Default Title","offer_id":46107813019811,"sku":"A-STR_UBD_H000117L","price":17.16,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0607\/9227\/5107\/files\/61niUDDtgNL_fe47ce88-8b32-4bd1-a33a-c397045a7bbc.jpg?v=1754536879"},{"product_id":"fascinate-revisedandupdated-howtomakeyourbrandimpossibletoresist","title":"Fascinate, Revised and Updated: How to Make Your Brand Impossible to Resist","description":"\u003cp\u003eWhy is Jägermeister the most popular brand nobody likes? Why do women pay more to be fascinating than they spend on food and clothes? What raises the price of gummy worms by 1000%?\u003cbr\u003e\nAnd then there’s the most important question of all: How can your brand become impossible to resist? Master marketer Sally Hogshead reveals the surprising answers, providing readers with a framework to fascinating anyone.\u003cbr\u003e\nThe word “fascinate” comes from the Latin word fascinare, meaning “to bewitch or hold captive so others are powerless to resist.” Fascination is the most powerful force of attraction, drawing customers into a state of intense focus.\u003cbr\u003e\nThis extensively revised and updated edition includes Hogshead’s latest research on the science of fascination. Combining original case studies with award-winning copywriting experience, she gives you the exact words you need to capture the attention of a distracted world.\u003cbr\u003e\nThis new edition includes a free assessment tool called the Brand Fascination Profile, which will help you earn attention in any environment.\u003cbr\u003e\nDive into the science of fascination and learn how to: Increase prices with ideas from poker to Play-Doh Build revenue by learning about the $14 million license plate Get better leads through hypnosis by Sigmund Freud and Steve Jobs Attract raving fans by following the cult of pistachio ice cream\u003cbr\u003e\nWhether you realize it or not, your brand is already applying one of the seven Advantages Hogshead describes here: Innovation, Passion, Power, Prestige, Mystique, Alert, or Trust. The question is, how can you apply these core Advantages to stand out in a crowded and distracted world? Hundreds of large corporations, small businesses, and universities—including Twitter, IBM, Porsche, and New York University—use the Fascinate system to captivate their customers. Why? The answers are in this book., ISBN13: 9780062206480 ISBN10: 0062206486 Material Type: hardcover\u003c\/p\u003e","brand":"CheapBookDepot","offers":[{"title":"Default Title","offer_id":46107826585763,"sku":"TN_STR_UBD_H0000YJ7","price":13.97,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0607\/9227\/5107\/files\/81XFX69ij2L.jpg?v=1754537067"},{"product_id":"the-quick-and-easy-way-to-effective-speaking-a-revision-by-dorothy-carnegie-of-public-speaking-and-influencing-men-in-business-by-dale-carnegie","title":"The Quick and Easy Way to Effective Speaking (A Revision by Dorothy Carnegie of 'Public Speaking and Influencing Men in Business' by Dale Carnegie)","description":"\u003cp\u003eGood public speakers are made, not born - or so thinks Dale Carnegie, the pioneer of personal business skills. Yet business, social and personal satisfaction depend heavily upon a person's ability to communicate clearly. Public speaking is an important skill which anyone can acquire and develop. It is also the very best method of overcoming self-consciousness and building confidence, courage and enthusiasm. This classic, well established title has been called 'the most brilliant book of its kind'. It takes you step by step through: -Acquiring basic public speaking skills -Building confidence -Speaking effectively the quick and easy way -Earning the right to talk -Vitalizing your talk -Sharing the talk with the audience as well as organization and presentation skills., ISBN13: B001O87M76 ISBN10: B001O87M76 Material Type: hardcover\u003c\/p\u003e","brand":"CheapBookDepot","offers":[{"title":"Default Title","offer_id":46108484599971,"sku":"A-STR_UBD_H0000QAO","price":4.99,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0607\/9227\/5107\/files\/91rd-yFe1zL.jpg?v=1754551599"},{"product_id":"the-exceptional-presenter-a-proven-formula-to-open-up-and-own-the-room","title":"The Exceptional Presenter: A Proven Formula to Open Up and Own the Room","description":"\u003cp\u003eIt’s often reported that the number one fear among American adults is public speaking. But in today’s competitive business world, effective communication is a crucial skill, and the cost of being less than effective is quite high. From the White House to boardrooms worldwide, Tim Koegel has strengthened presentations, media relations and communications skills of CEOs and world leaders alike with his renowned coaching abilities. His new book, The Exceptional Presenter lays out his techniques in a format perfectly suited to today’s busy world., ISBN13: 9781929774449 ISBN10: 1929774443 Material Type: hardcover\u003c\/p\u003e","brand":"CheapBookDepot","offers":[{"title":"Default Title","offer_id":46111591825571,"sku":"A_STR_H0000D8A","price":7.99,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0607\/9227\/5107\/files\/61cD9JoFkkL.jpg?v=1754631139"},{"product_id":"the-little-black-book-of-connections-65-assets-for-networking-your-way-to-rich-relationships","title":"The Little Black Book of Connections: 6.5 Assets for Networking Your Way to Rich Relationships","description":"\u003cp\u003ePeople in all kinds of jobs, in big and small companies career builders, sales people, and aspiring executives will love this edgy, practical, and fun book In the spirit, style, and format of the bestselling Little Red Book of Selling, the country's #1 sales trainer, Jeffrey Gitomer, offers a fresh take on networking and connecting your way to success. 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The four-color text graphics makes it attractive and easy to read the compelling content is easy to understand and implement., ISBN13: 9781885167668 ISBN10: 1885167660 Material Type: hardcover\u003c\/p\u003e","brand":"CheapBookDepot","offers":[{"title":"Default Title","offer_id":46111617613987,"sku":"TN_STR_H0000B15","price":15.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0607\/9227\/5107\/files\/61uBDmsWaGS.jpg?v=1754631986"},{"product_id":"the-5-essential-people-skills-how-to-assert-yourself-listen-to-others-and-resolve-conflicts-dale-carnegie-books","title":"The 5 Essential People Skills: How to Assert Yourself, Listen to Others, and Resolve Conflicts (Dale Carnegie Books)","description":"\u003cp\u003eFrom one of the most trusted and bestselling brands in business training and throughout the world, The 5 Essential People Skills shows how to deliver a message to others with power and clarity, how to build loyalty and inspire creativity by demonstrating assertiveness, and how to be assertive.\u003c\/p\u003e\n\n\u003cp\u003ePut these five essential skills to work and begin your transformation!\u003c\/p\u003e\n\n\u003cp\u003eHave you ever walked away from a conversation full of doubts and insecurities? Do you feel as if you’ve lost a little ground after every staff meeting? Most of us are either too passive or too aggressive in our business life, and we end up never getting the support, recognition, or respect we desire.\u003c\/p\u003e\n\n\u003cp\u003eThe business leaders and trainers from Dale Carnegie Training have discovered that applying appropriate assertiveness to all your interactions is the most effective approach to creating a successful career. The 5 Essential People Skills will help you be the most positively commanding, prosperous, and inspired professional you can be. You will learn how to:\u003c\/p\u003e\n\n\u003cp\u003e· Relate to the seven major personality types\u003cbr\u003e\n· Live up to your fullest potential while achieving personal success\u003cbr\u003e\n· Create a cutting-edge business environment that delivers innovation and results\u003cbr\u003e\n· Use Carnegie’s powerhouse five-part template for articulate communications that grow business\u003cbr\u003e\n· Resolve any conflict or misunderstanding by applying a handful of proven principles\u003c\/p\u003e\n\n\u003cp\u003eOnce you master these powerful skills, you will be well on your way to a new level of professional and personal achievement., ISBN13: 9781416595489 ISBN10: 1416595481 Material Type: paperback\u003c\/p\u003e","brand":"CheapBookDepot","offers":[{"title":"Default Title","offer_id":46112219037859,"sku":"TN_STR_H00009GG","price":14.5,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0607\/9227\/5107\/files\/61sKP4GcXYL.jpg?v=1754647837"},{"product_id":"win-the-key-principles-to-take-your-business-from-ordinary-to-extraordinary","title":"Win: The Key Principles to Take Your Business from Ordinary to Extraordinary","description":"\u003cp\u003eFrom the New York Times bestselling author and top pollster Dr. Frank Luntz comes an unprecedented examination of communication excellence and how top performers win in all areas of human endeavor by utilizing superb communication skills. From Mike Bloomberg and Arnold Schwarzenegger to business icons Rupert Murdoch, Steve Wynn, and Fred Smith; to the CEOs of MGM Resorts, J. Crew, and Gibson Guitar; to legendary sports superstars like Larry Bird, Jimmy Connors, and Mike Richter; to media legends Roger Ailes, Don Imus, and dozens more, Luntz tells their stories--in their own words--and demonstrates how their style of operation and communication is absolutely essential to their success. Luntz makes it clear that following the rules of effective communication is indispensable in any successful human endeavor.\u003cbr\u003e\nDr. Luntz offers more than seventy new \"words that work\" for private one-on-one meetings with your boss, for public presentations to hundreds of colleagues, or for television appearances that reach millions. There are more than three dozen specific lessons and recommendations--and each one directly illustrates the nine essential action-oriented principles of winning at every level: People-Centered, Paradigm-Breaking, Prioritizing, Perfection, Partnerships, Passion, Persuasion, Persistence, and Principled Actions.\u003cbr\u003e\nDo you have what it takes? Win is an unprecedented examination of the art, science, and language of winning, and a must-have for people who want to understand and emulate the winners of today.\u003cbr\u003e\nThe Definition of Winning:\u003c\/p\u003e\n\n\u003cp\u003e-- The ability to grasp the human dimension of every situation;\u003cbr\u003e\n-- the ability to know what questions to ask and when to ask them;\u003cbr\u003e\n-- the ability to see the challenge, and the solution, from every angle;\u003cbr\u003e\n-- the ability to communicate their vision passionately and persuasively;\u003cbr\u003e\n-- the ability to connect with others and create an enduring chemistry;\u003cbr\u003e\nand 10 other universal attributes of winners.\u003cbr\u003e\nDo you have what it takes to win?\u003cbr\u003e\nDo you know the words that work?\u003cbr\u003e\nFind out more inside., ISBN13: 9781401323998 ISBN10: 1401323995 Material Type: hardcover\u003c\/p\u003e","brand":"CheapBookDepot","offers":[{"title":"Default Title","offer_id":46112233488547,"sku":"A-STR_UBD_H0000SON","price":4.99,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0607\/9227\/5107\/files\/61pWHiZ0rcL.jpg?v=1754648839"},{"product_id":"its-always-personal-navigating-emotion-in-the-new-workplace","title":"It's Always Personal: Navigating Emotion in the New Workplace","description":"\u003cp\u003eHow often have we heard “It’s nothing against you, it’s not personal—it’s just business”? But in fact, at work it’s never just business—it’s always personal.In this groundbreaking look at what’s really going on from 9 to 5—the crying, yelling, and bullying, as well as the friendship and laughter borne of creative collaboration—journalist and former corporate executive Anne Kreamer shows us how to get rational about our emotions, and provides the necessary new tools to flourish in an emotionally charged workplace.\u003c\/p\u003e\n\n\u003cp\u003eWith women now the majority of the workforce and the lines between office and personal life blurring as never before, the dynamics of work have shifted profoundly. It’s Always Personal combines the latest information on the intricacies of the human brain, candid stories from employees, and the surprising results of two new national surveys, reported here for the first time, which reached out to workers from all walks of life about their emotions on the job.\u003c\/p\u003e\n\n\u003cp\u003eBoth timely and crucial, It’s Always Personal also reveals\u003c\/p\u003e\n\n\u003cp\u003e• a neurological understanding of the six main emotional flashpoints: anger, fear, anxiety, empathy, joy, and crying\u003cbr\u003e\n• an exploration of why we as a society self-defeatingly regard displays of emotion in the workplace as shameful, and how the different emotional rules applied to men and women affect our modern notions of gender equality\u003cbr\u003e\n• evidence that suppressing emotions can actually have a negative impact on companies’ bottom lines\u003cbr\u003e\n• a step-by-step guide for identifying your emotional type: Spouter, Accepter, Believer, or Solver, with appropriate tactics for dealing with that style in a complex work environment\u003cbr\u003e\n• Emotion Management Toolkits that provide the means to cope with specific emotionally challenging situations\u003c\/p\u003e\n\n\u003cp\u003eAn innovative study of gender, emotion, and power, It’s Always Personal is an essential companion for everyone—managers and employees alike—navigating the often confusing and challenging realities of the contemporary workplace., ISBN13: 9781400067978 ISBN10: 1400067979 Material Type: hardcover\u003c\/p\u003e","brand":"CheapBookDepot","offers":[{"title":"Default Title","offer_id":46112239976611,"sku":"A-STR_UBD_H0000QUO","price":12.99,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0607\/9227\/5107\/files\/41_ghj7Gq7L.jpg?v=1754649278"},{"product_id":"communicating-the-new-methods-to-shape-and-accelerate-innovation","title":"Communicating The New: Methods to Shape and Accelerate Innovation","description":"\u003cp\u003e\"Communicating radical innovation is very different from discussing marginal change. Erwin's book provides a serious analysis of why, in this era of VUCA―Volatility, Uncertainty, Complexity and Ambiguity―we need to change our individual and organizational modes of communication. Erwin then provides a series of concrete, practical communication methodologies that we so need. Communicating the New is a book that needs to be offered in all of our best business-school classes.\"\u003cbr\u003e\n―Bruce Nussbaum, author of Creative Intelligence, former assistant managing editor for BusinessWeek, and Professor of Innovation \u0026amp; Design at Parsons The New School of Design\u003cbr\u003e\n\"One of the main problems with executing innovation in organizations is also one of the least obvious. Communicating The New reminds us about an often neglected but crucial part in the innovation process. Applying the principles contained in this book will increase your chances for innovation success, both inside your company―overcoming organizational barriers, as well as outside―convincing your customers. This is an essential read for those who not only preach for improving the current state of things, but more important to those responsible for executing it.\"\u003cbr\u003e\n―Luis Arnal, Managing Partner, INSITUM\u003cbr\u003e\n\"I was hooked instantly. The names of people that I should give this book to keep building with each new chapter. Communicating the New is thorough as well as thoughtful in providing an impressive compendium of models, framework, methods, and tools for navigating the 21st-century challenges of creating The New. Finally, a useful resource to navigate the complexity of creating The New.\"\u003cbr\u003e\n―Clement Mok, Designer, Entrepreneur, and Instigator\u003cbr\u003e\n\"Anyone who has experienced the challenge of co-creating The New and engaging enterprise audiences will find useful ways to produce insight, influence, and impact.\"\u003cbr\u003e\n―Paul Siebert, Director of Research + Strategy, Steelcase, ISBN13: 9781118394175 ISBN10: 1118394178 Material Type: paperback\u003c\/p\u003e","brand":"CheapBookDepot","offers":[{"title":"Default Title","offer_id":46112299876515,"sku":"U1.11.6-K_STR_H0000BX3","price":25.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0607\/9227\/5107\/files\/71Bcig8tLCL.jpg?v=1754650749"},{"product_id":"a-progress-agents-guide-to-cracking-the-networking-code-4-steps-to-priceless-business-relationships","title":"A Progress Agent's Guide to Cracking the Networking Code: 4 Steps To Priceless Business Relationships","description":"\u003cp\u003eTHIS BOOK IS OUT OF PRINT\u003cbr\u003e\nDean Lindsay's Newest Books are: PROGRESS LEADERSHIP: Say NO to Change Management How to Achieve Big PHAT Goals Please visit DeanLindsay.com for more information, ISBN13: 9780976114109 ISBN10: 0976114100 Material Type: paperback\u003c\/p\u003e","brand":"CheapBookDepot","offers":[{"title":"Default Title","offer_id":46112345063587,"sku":"NC-STR_UBD_H0000NHM","price":4.99,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0607\/9227\/5107\/files\/81PCELXVW0L.jpg?v=1754651780"},{"product_id":"power-phrases-the-perfect-words-to-say-it-right-and-get-the-results-you-want","title":"Power Phrases!: The Perfect Words to Say It Right And Get the Results You Want","description":"\u003cp\u003eIf you have ever walked away from a conversation because you didn’t know what to say, or spoken in a way that backfired, PowerPhrases! is for you! If you have ever thought of the perfect thing to say AFTER it was too late, you need this book.This amazingly practical book addresses: What is a PowerPhrase? How to say “no” without caving in and losing friends What is a Poison Phrase? How to use PowerPhrases in conflict, sales, negotiations and work Create your own PowerPhrases Get conversations with strangers off to a quick and satisfying start Diffuse anger with PowerPhrases And much more. You will laugh with recognition as you see yourself in the “don’t says” and sigh with understanding when you learn the most effective way to get your point across. PowerPhrases are what you should have said last time and will say next time.This new, expanded edition is the original completely revised and updated. It includes 110 more pages and a multi-media CD. The book is on the CD in searchable form, as well as Flash Movies: The Legend of Mighty Mouth, and A World of Truth. There is a PDF of the Runion Rules, links to the Communication Style Inventory and much, much more. The new chapters include a PowerPhrases Quick Reference Guide and The Truth About Truth, Persuasion and PowerPhrases., ISBN13: 9780971443792 ISBN10: 0971443793 Material Type: paperback\u003c\/p\u003e","brand":"CheapBookDepot","offers":[{"title":"Default Title","offer_id":46112351781027,"sku":"TN_STR_UBD_H0000SO1","price":7.99,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0607\/9227\/5107\/files\/81C8urqu7pL.jpg?v=1754651983"},{"product_id":"i-can-see-you-naked","title":"I Can See You Naked","description":"\u003cp\u003eA complete guide to public speaking describes the qualities of a good presenter and discusses openings, nervousness, boredom, audiences, question handling, and more. 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This friendly guide translates Robert’s Rules into principles you can understand and apply the next time Billy Bully tries to dominate the discussion or Debbie Dictator issues another edict. If you’ve ever been frustrated at the way condominium association business was (or wasn’t) conducted or fidgeted while PTA members debated whether to have goldfish or pencils as prizes for the elementary school carnival, this is the book for you. Written by a Professional Registered Parliamentarian, it covers: The basics of bylaws that establish the real framework of your organization, and nine things that should be covered The requirements for a legal meeting How to use an agenda to plan your meeting and keep things on track Following the standard order of business How to put ideas into motion and the eight steps to handling a motion Voting procedure and different methods of voting The functions and characteristics of seven subsidiary motions, five privileged motions, fifteen incidental motions, and four motions which bring a question again before the assembly Nomination procedures, holding elections, and making appointments\u003cbr\u003e\nWith Robert’s Rules For Dummies, you’ll not only discover how to hold more effective meetings, you’ll get advice for dealing with malcontents or monopolizers who can disrupt, derail, or prolong meetings. 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Whether you belong to an elite country club or a civic organization, an investment club or a volunteer fire department, when you use the principles in this book, meetings won’t be dominated by the loudest or pushiest member or go on and on and on and on and on…., ISBN13: 9780764575747 ISBN10: 0764575740 Material Type: paperback\u003c\/p\u003e","brand":"CheapBookDepot","offers":[{"title":"Default Title","offer_id":46124403359907,"sku":"AZ_STR_H0000BZS","price":26.0,"currency_code":"USD","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0607\/9227\/5107\/files\/51DnIGTZoyL.jpg?v=1754807682"},{"product_id":"how-to-make-people-like-you-in-90-seconds-or-less","title":"How to Make People Like You in 90 Seconds or Less","description":"\u003cp\u003eMake instant, meaningful connections.\u003c\/p\u003e\n\n\u003cp\u003eFor interviewing, selling, managing, pitching an idea, applying to college—or looking for a soulmate—the secret of success is based on connecting with other people. 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This book deserves to take its place as one of the key thought leadership contributions of our time.”\u003cbr\u003e\n―from the Foreword by Stephen R. Covey, author of The 7 Habits of Highly Effective People\u003cbr\u003e\n“The quality of your life comes out of the quality of your dialogues and conversations. Here’s how to instantly uplift your crucial conversations.”\u003cbr\u003e\n―Mark Victor Hansen, cocreator of the #1 New York Times bestselling series Chicken Soup for the Soul®\u003cbr\u003e\nThe first edition of Crucial Conversations exploded onto the scene and revolutionized the way millions of people communicate when stakes are high. 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The author shows how to develop and deliver an effective and exciting presentation, based on his own success on the battlefield of business. His methods are simple, practical, and proven; his approach is effective. Read the book and find out for yourself.\"\u003cbr\u003e\n--Business Executive\u003c\/p\u003e\n\n\u003cp\u003e\"Who knows, reading [Presentations Plus] and applying its advice might just make you too valuable to keep in your present job at your present pay.\"\u003cbr\u003e\n--Memphis Business Journal\u003c\/p\u003e\n\n\u003cp\u003e\"Crammed with pithy advice and tips\"entertaining, readable...All very convincing, as it should be from someone of David Peoples' experience\".\u003cbr\u003e\n--British Business\u003c\/p\u003e\n\n\u003cp\u003e\"[David Peoples] dresses bare-bones theory with lively examples taken from his own experiences.\"\u003cbr\u003e\n--Small Business Magazine\u003c\/p\u003e\n\n\u003cp\u003e\"Probably the best book on making oral presentations yet published.\"\u003cbr\u003e\n--Management Accounting\u003c\/p\u003e\n\n\u003cp\u003eNow, the best selling presentations how-to book ever written is better than ever! 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Readers implementing theseprinciples to their own presentations are sure to leavea lasting impression, dazzle their audiences, and becomea hard act to follow at any conference or seminar.\u003cbr\u003e\nAn enhanced ebook is now available with 12 demonstration videos of Jobs' sure-fire presentation secrets! 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Speak now, pay later. An accountant wonders how to step up to a client who is violating the law. Can you spell unemployment? Family members fret over how to tell granddad that he should no longer drive his car. This is going to get ugly. A nurse worries about what to say to an abusive physician. She quickly remembers \"how things work around here\" and decides not to say anything.\u003cbr\u003e\nEveryone knows how to run for cover, or if adequately provoked, step up to these confrontations in a way that causes a real ruckus. That we have down pat. Crucial Confrontations teaches you how to deal with violated expectations in a way that solves the problem at hand, and doesn't harm the relationship--and in fact, even strengthens it.\u003cbr\u003e\nCrucial Confrontations borrows from twenty years of research involving two groups. More than 25,000 people helped the authors identify those who were most influential during crucial confrontations. 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To be a leader is to communicate powerfully―as he does in this thoughtful book.\"- Robert B. Reich, Professor of Social and Economic PolicyBrandeis University.\u003cbr\u003e\nPowerful Conversations breed a powerful organization. POWERFUL CONVERSATIONS is packed with goal-oriented strategies, tools, and real-life examples from great leaders. Use its deliberate, directed techniques to achieve exceptional levels of performance, create and maintain valuable relationships, and forward the goals of both yourself and your organization with every word you speak. 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Phil Harkins has given us an essential handbook for leaders at any level.\" - Daniel Goleman, Author, Working with Emotional Intelligence., ISBN13: 9780071353212 ISBN10: 0071353216 Material Type: hardcover\u003c\/p\u003e","brand":"CheapBookDepot","offers":[{"title":"Default Title","offer_id":46126649016483,"sku":"TN_STR_H0000AWD","price":11.25,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0607\/9227\/5107\/files\/61zTVm9KwTL.jpg?v=1754897524"},{"product_id":"captivology-the-science-of-capturing-peoples-attention","title":"Captivology: The Science of Capturing People's Attention","description":"\u003cp\u003eLEARN THE SECRET TO CAPTIVATING YOUR AUDIENCE.\u003cbr\u003e\nIn Captivology, award-winning journalist, author, entrepreneur and investor Ben Parr (Forbes 30 Under 30) presents a new understanding of attention -- how it works, why it matters, and how we leverage psychological triggers to draw and retain attention for our passions, projects, and ideas.\u003c\/p\u003e\n\n\u003cp\u003eParr combines the latest research on attention with interviews with more than fifty scientists and visionaries--Facebook's Sheryl Sandberg, film director Steven Soderbergh, LinkedIn CEO Jeff Weiner, magician David Copperfield, New York Times bestselling author Susan Cain, Nintendo's Shigeru Miyamoto, and more--who have successfully brought their ideas, projects, companies, and products to the forefront of cultural consciousness.\u003cbr\u003e\nThe result is an insightful and practical book that will change how you assign jobs to your kids or staff, craft a multi-million dollar ad campaign, deliver your next presentation, attract users to your product, or convince the world to support your cause.\u003c\/p\u003e\n\n\u003cp\u003eAS FEATURED IN: MSNBC, CNN, ABC News, CNBC, Forbes, Los Angeles Times, The Atlantic, New York Post, Washington Post, Business Insider, Harvard Business Review, Financial Times, NPR and more.\u003cbr\u003e\n\"Throughout the book, Parr keeps readers engaged, amused and focused, proving that the science of Captivology works.\" - Success Magazine\u003c\/p\u003e\n\n\u003cp\u003e\"Sensible... Spryly written... [Captivology] is a worthwhile read, if you can concentrate your mind.\" - Financial Times\u003c\/p\u003e\n\n\u003cp\u003e\"Parr gets it: To succeed in a world where attention is scarce, captivating audiences at every level is a skill that everyone needs. Captivology will show you how to capture other people's attention, whether you are teacher, entrepreneur, musician, or simply a dreamer with a big idea.\" - Adam Braun, New York Times bestselling author of The Promise of a Pencil)\u003c\/p\u003e\n\n\u003cp\u003e\"The Internet has made it easier to communicate but also more challenging to be heard. 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