NEW paperback

The Lost Art of Listening: How Learning to Listen Can Improve Relationships [Paperback] Nichols, Michael P and Straus, Martha B

That isnt what I meant Truly listening and being heard is far from simple, even between people who care about each other This perennial bestsellernow revised and updated for the digital ageanalyzes how any conversation can go off the rails and provides essential skills for building mutual understanding Thoughtful, witty, and empathic, the book is filled with vivid stories of couples, coworkers, friends, and family working through tough emotions and navigating differences of all kindsLearn ways you can:Hear what people mean, not just what they sayShare a difference of opinion without sounding dismissiveEncourage uncommunicative people to open upMake sure both sides get heard in heated discussionsGet through to someone who never seems to listenAsk for support without getting unwanted adviceReduce miscommunication in texts and onlineFrom renowned therapist Michael P Nichols and new coauthor Martha B Straus, the third edition reflects the huge impact of technology and social media on relationships, and gives advice for talking to loved ones across social and political divides